Managed Services
Proactive IT management and support to keep your systems running smoothly. Focus on your business while we handle the technology.
Get StartedComprehensive IT Management
Complete technology oversight for your business
System monitoring
Monitoring to identify issues before they affect the business. Hours and response expectations are set in the service agreement.
Help Desk Support
Responsive technical support for your team whenever they need assistance.
Patch Management
Regular updates and patches to keep all systems secure and up-to-date.
Backup & Recovery
Automated backups and tested disaster recovery procedures to protect your data.
Performance Optimization
Continuous tuning and optimization to ensure peak system performance.
Security Management
Proactive security measures including antivirus, firewall, and threat monitoring.
Asset Management
Complete tracking and lifecycle management of all IT assets and licenses.
Compliance Support
Help maintain compliance with industry regulations and standards.
Strategic Planning
Long-term IT strategy and roadmap aligned with business goals.
Benefits of Managed Services
Predictable Costs
Fixed monthly fees make budgeting easier and more predictable
Reduced Downtime
Proactive monitoring prevents issues before they cause problems
Experienced team
Access to professionals assigned to the service. We name a certification only when it is current and held by someone doing that work.
Focus on Business
Spend time on core business instead of IT issues
Scalability
Services grow with your business needs
Clear coverage
Monitoring and maintenance during the hours agreed in your service agreement
Service commitments
Response time, uptime, monitoring hours, and support limits are defined in a written agreement for the systems Somsuite manages. They are not published here as a guarantee.
Service Tiers
Choose the level of support that fits your needs
Essential
Starting at
- Business hours support
- Basic monitoring
- Patch management
- Monthly reporting
- Email support
Professional
Contact us
- Monitoring during agreed hours
- Priority support
- Advanced security
- Weekly reporting
- Phone & email support
- Proactive optimization
Enterprise
Custom pricing
- Dedicated account manager
- Custom SLA
- On-site support
- Real-time reporting
- Strategic IT planning
- Complete management
Ready to Simplify Your IT Management?
Let us handle your technology so you can focus on growing your business
Schedule Consultation